Refund policy

Refund Policy

We want you and your pet to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

You have 30 days from the date of delivery to request a return.
Items must be unused and in their original condition and packaging.
To initiate a return, please contact us at support@myfurkin.com with your order number.

Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 5-7 business days to your original payment method.

Non-Returnable Items